Things You Should Know
Delivery and Pickup Options
Standard Delivery:
- For rentals longer than 3 consecutive days, we can deliver bikes and equipment to your Sanibel/Captiva residence.
- Sanibel: $15 per order*
- Captiva: $25 per order*
Special Delivery:
- Select items (beach wheelchairs, multi-passenger bikes, e-bikes, road bikes) may have special delivery options and fees. These are calculated per rental.
What’s Included with Delivery:
- Delivery and pickup of your rental equipment.
- Waiving of the $50 hold (normally required if you pick up yourself).
Self-Pickup (If you decline delivery):
- A $50 hold is required.
- You must return the equipment to 1470 Periwinkle Way.
- Late returns may incur extra fees, and the $50 hold may not be returned.
Delivery Timing:
- We don’t usually notify you before/after delivery.
- Delivery is scheduled for just before your rental start time but might arrive early.
- Items will be left at the closest open bike rack/storage area, per your association’s rules.
Check nearby racks if you don’t see your items.
Pickup Timing:
- We don’t usually notify you before/after pickup.
- Pickup is scheduled after your rental ends but might be delayed a day or two (even until nighttime).
To avoid issues with the pickup process:
- Leave equipment visible, near the delivered location.
- Don’t relocate or use equipment after your rental ends.
- Don’t store bikes in inaccessible areas (garages, storage units).
- Extra fees may apply for unnecessary pickup/delivery visits.
Helmets and Locks:
- Bike helmets rentals are free (required under 16 years old).
- We recommend bringing your own for the best fit.
- Scooter riders must wear DOT-approved helmets.
- Keyed locks and cables are provided. One lock works for 1-4 bikes.
Issues, Adjustments, & Mechanical Issues:
- Free Road Service* for Rental Bikes experiencing flat tires and mechanical problems.
- Call 239-472-5248 with your reservation number, last name, contact number, issue, and location.
- Response time depends on availability.
- Small adjustments can be done at our rental yard.
Locating Your Bike:
- Associations have different bike storage rules. Ask the front desk if needed.
- Check the closest bike rack; if full, check other nearby racks.
Missing Equipment:
- Call 239-472-5248 if something is missing or stolen.
Wrong Size Bike:
- Contact us for a replacement in the correct available size.
- We prioritize safety and proper sizing.
- Not all bikes can be adjusted.
Adjustments:
- Agents can help with seat adjustments, but fine-tuning is not possible on all bikes.
- For seat height, Don’t go past the MINIMUM INSERTION LINE on the seatpost.
- Overly extended seat posts can damage the bike frame and cause injury.
- Don’t add on, modify, or adjust equipment yourself with out our approval, instruction, or guidance—it could cause injury or damage.
Locations:
(Main Location)
Billy’s Rental and Bike Shop
1470 Periwinkle Way Sanibel FL
8:30am-4:00pm Everyday.
239-472-5248
- Rentals – almost everything for an island adventure.
- Sales – Bikes, parts, accessories, gear, and sundries.
- -FREE AIR-
- Repair Services – Onsite and walkin Flat tire repairs, bike adjustments and Accessory installations *.
Walk in service is available,
For extensive repairs or tuneups more time will be needed and the bike left with us.
We recomend you contact us first to get you in the Service Queue, to schedule a time to drop off your bike or schedule pickup of your bike, we will then give you an estimated completed date and cost.
Billy’s Rentals and Bikeshop -WAREHOUSE- Location
11680 Chitwood Drive #4, Fort Myers FL 33908
9:00am-4:00pm Monday – Friday
Weekends have limited hours please call before stopping in.
239-472-3620
- Rentals – limited at this location.
- Sales – Bikes, Parts, accessories, gear.
- Repair Service – Onsite*, walk in flat repair, bike adjustments, and extensive repairs
Walk in service is available,
For extensive repairs or tuneups more time will be needed and the bike left with us.
We recomend you contact us first to get you in the Service Queue, to schedule a time to drop off your bike or schedule pickup of your bike, we will then give you an estimated completed date and cost.
Sales & Services
We are currently reconfiguring Billy’s Bike Shop at 1470 Periwinkle Way,
We have a growing selection of items available including new bikes, parts, accessories, water bottles, clothing, child seats, joggers, and trailers.
In addition to our Full-carbon road bikes, we offer a full-service repair shop with experts on hand to keep you moving.
Should you prefer to Ship your bike to the islands, we accept shipments and will reassemble it for you to enjoy; After your stay, we disassemble, pack, and return ship your bike home. *LINK*s
Another attractive and easy option would be to purchase a new bike at Billy’s Bike Shop, ride during vacation, and then ship it to your hometown!
Our friendly staff will quote prices and assist in making the arrangements.
We also provide pickup, delivery, and on-site repairs.
Please call 239-472-3620 Or click here to book a service request “LINK*
Coupons
No coupons are available at this time. Please check back later.